One of the top priorities for our company is to improve and extend our customer service offering. At the same time we are constantly looking for ways to increase our efficiency and optimize resources. The team approach we have opted for is an ideal tool to satisfy both requirements, which explains why we dedicate undivided attention to its implementation. It is a pleasure to see team leaders develop new skills that result in team competence growth for all our employees.– Sergey Losev, CEO at Skyward