2024-03-15 11:20

Skyward Offers RCS Competencies for the Telecommunications Industry

Managed Services

Skyward, an established provider of technical services and solutions for SMS and VoIP carriers, is pleased to announce that our employees have successfully completed RCS training and are now able to provide expert support and assistance in implementing and troubleshooting RCS requests for our customers.

With significant market demand, RCS was developed as a successor to SMS (Short Message Service) and MMS (Multimedia Messaging Service) to offer a more modern and feature-rich messaging platform. It is designed to bring the functionality of popular messaging apps like WhatsApp and Facebook Messenger (read receipts, typing indicators, group messaging, high-resolution image, video sharing, etc.) to the default messaging app on smartphones.

As the RCS protocol has become more widespread, new challenges have arisen. Judging from our experience, the majority of our partners lack the necessary expertise to establish an RCS connection, finding themselves lost in documentation. Instead, we can provide assistance that efficiently handles even complex RCS request processing, saving time and effort for our clients.

We know that our partners constantly strive to implement cutting-edge technical solutions aimed at improving user experience, increasing business efficiency, and fostering entrepreneurship. RCS is no exception. Therefore, we are determined to stay abreast of industry changes to provide our clients with the most effective and up-to-date assistance.

- Artem Suzdaltsev, Project Manager at Skyward

Skyward specialists are ready to provide assistance in the implementation and operation of RCS at all stages: from configuring the connection on the SMS switch to handling issues related to traffic delivery quality. Thanks to well-developed internal regulations and the expertise of our employees, the process of working with RCS is fast and efficient, allowing for RCS support to be launched in a matter of days.