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Skyward
Global Telecom Industry Survey 2021

According to Deloitte’s 2021 outlook for the industry, telecom providers are bravely facing the COVID challenges to become even stronger. Many companies are looking to outsource the routine side of the business to focus on embracing new technologies. However, there is hardly any insight on how voice and SMS carriers find themselves in the new post-COVID reality. The aim of this survey is to evaluate current trends of the Managed Services industry and identify key requirements placed on outsourcing companies.

According to Deloitte’s 2021 outlook for the industry, telecom providers are bravely facing the COVID challenges to become even stronger. Many companies are looking to outsource the routine side of the business to focus on embracing new technologies. However, there is hardly any insight on how voice and SMS carriers find themselves in the new post-COVID reality. The aim of this survey is to evaluate current trends of the Managed Services industry and identify key requirements placed on outsourcing companies.

The procedure is completely anonymous and will not take more than 5-10 minutes of your time.
About Skyward
The company was founded in 2011 by a group of enthusiasts who wanted to channel their skills and energy into cre- ating something of value. Now we are a recognized company in the field of telecom and digital technologies. Being relatively small in size, we possess the required agility and willingness to constantly improve for the benefit of our clients. And yet, our expertise combines a broad range of technical skills with an exceptional managerial talent, which is reflected in our motto: driven by people and technology.

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