Due to the optimized data collection and analysis algorithms, the number of customers and vendors monitored by the system has increased by over ten times: from several hundreds to several thousands. SMS Monitoring System collects key traffic quality metrics (DLR, ASR, etc.) for all carriers and instantly identifies deviations and abnormal values. Such an increase in the system’s capacity also became possible due to the statistics calculations transfer to a different server.
Another advantage of the recently released SMS Monitoring System version is an increased response accuracy. This feature not only helps to ensure quick response to traffic issues but also turns out instrumental when it comes to eliminating false alerts. Newly introduced analytical capabilities of the system allow it to process the incoming statistics in real time, avoiding delays or failures in data transmission from the SMS platform.
The Skyward team also improved the processes of SMS Monitoring System related to its deployment across carriers networks. Now the system installation, including SMS switch connection and uploading all monitoring objects, takes no longer than 24 hours. Moreover, it should be noted that a new version of the product provides deeper integration of Skyward’s SMS Monitoring System with Alaris SMS Platform. Apart from monitoring all clients’ and vendors’ products, it is now possible to perform settings at the product level for each carrier, keeping a close watch on premium routes.
Being under continuous development for over 5 years, SMS Monitoring System by Skyward has become an indispensable tool used by small and large national SMS carriers to perform a wide range of activities.
For reference
The SMS Monitoring System is a proprietary solution by Skyward. It was specifically designed for SMS aggregators and A2P SMS providers, regardless of their size. The key purpose of the system is to provide proactive SMS traffic control to guarantee its quality and increase business margin. Learn more