Skyward Website Privacy Policy
Last edited: 19.06.2020

Who we are
Skyward is an international brand of Technologic LLC, the company registered under the law of Russian Federation. Skyward operates in the field of telecom and digital technologies since December 2011.

Personal data we deal with
Using our website a visitor automatically provides us with their IP address, which can be considered as personal information and can be used to identify the visitor or their location. A visitor may also voluntarily submit personal information when using our online contact forms. Please, pay attention that in order to collect website analytics, we use third-party services such as Google Analytics, Yandex.Metrika and analytics built into our Tilda website engine, which may gather personal and non-personal information from the visitors, including the data acquired by means of cookies. These companies may use information collected from the visitors over time and across third-party websites and online services. For more information, see our Cookie Policy. Skyward does not gather biometric information from visitors.

How we use personal information
Skyward may use personal information to provide and manage any services requested by a visitor; respond to visitor inquiries; contact visitors with offers and information about Skyward services and services offered by our partners; understand visitors’ business needs; improve Skyward products, services, and marketing efforts; respond to an emergency; and protect the legal rights of Skyward or any third party.

How we use customer-provided information
​Skyward uses customer-provided information to respond to client inquiries, analyze and improve Skyward products and services, for administrative purposes, in the event of an emergency requiring the use of customer-provided information, and to protect the legal rights of Skyward or any third party. Skyward may otherwise use customer-provided information as directed by the customer who provides the relevant information.

How we use non-personal information​
Skyward uses non-personal information for a variety of purposes. For example, it may use anonymous non-personal information to improve its website, understand its visitors’ business needs, and administer its website and online services. Skyward reserves the right to use non-personal information for any lawful purpose.

Does Skyward share personal information with third parties?
Skyward may share personal information with third parties as follows:
  • with Skyward affiliates, subsidiaries, contractors, and agents, subject to their agreement to follow this policy,
  • as required by law, such as to comply with a subpoena, warrant, or similar legal process,
  • when Skyward believes in good faith that such disclosure is necessary to protect its legal rights,
  • in an emergency where Skyward believes that such disclosure is necessary to protect public or individual safety,
  • where necessary to investigate fraud or respond to a government request, and to a successor in interest if Skyward is involved in a merger, acquisition, or sale of all or a portion of assets.

Does Skyward share customer-provided information with third parties?
Skyward does not sell customer-provided information to third parties. However, Skyward may share customer-provided information with third parties as follows:
  • at the request of the customer who provided the information to Skyward,
  • when such disclosure is necessary to fulfill client requests, fulfill Skyward contractual obligations to a client, maintain or administer Skyward systems,
  • as required by law, such as to comply with a subpoena, warrant, or similar legal process,
  • when Skyward believes in good faith that such disclosure is necessary to protect its legal rights,
  • in an emergency where Skyward believes that such disclosure is necessary to protect public or individual safety,
  • where necessary to investigate fraud or respond to a government request, and
  • to a successor in interest if Skyward is involved in a merger, acquisition, or sale of all or a portion of assets.
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Skyward does not share customer-provided information with third parties for third parties’ direct marketing purposes.

Does Skyward share non-personal information with third parties?
Skyward may share non-personal information for a variety of purposes. For example, it may share anonymous non-personal information with its partners to improve the Skyward website, understand its visitors’ business needs, and administer Skyward website and online services. Skyward reserves the right to disclose non-personal information to third parties in any manner allowed by law.

What rights do visitors have with respect to personal information in Skyward’ possession?
Some visitors may have the right to:
  • request information about processing of your personal information,
  • object to or withdraw consent for the continued processing of personal information,
  • request erasure or correction of personal information,
  • request that Skyward provides personal information in a portable form.

Visitors should contact info@skyward.cc with any such request.

Are children welcome to use Skyward websites or online services?
We do not knowingly collect information from children under the age of 16 through our website or online services. If a parent or guardian becomes aware that his or her child has provided us with personal information through our website or online services, you may contact us at info@skyward.cc to request erasure of such personal information from our files within a reasonable time.

How will visitors be notified of changes to this policy?
The most up-to-date version will be accessible through our website. If we make changes that may result in personal information being processed in a manner not covered by this version of our privacy and data protection policy, we will alert visitors and other affected individuals in a reasonably prominent manner before changes go into effect.

How does this privacy policy relate to a Skyward service contract?
​If you have purchased services from Skyward, this policy should be read in conjunction with your service contract (including any data protection addenda). In the event of any direct conflict between this policy and your service contract with Skyward, the service contract governs.

How can visitors ask a question or make a complaint?
The best way to get in touch is via email. Visitors with general questions about Skyward can email us at info@skyward.cc. Visitors with questions or complaints about Skyward’s privacy and data protection policies and practices can email us at info@skyward.cc.

Data Protection
To provide GDPR compliance, Skyward operates under internal Data Protection and Data Breach policies, which can be reasonably requested at the following email address: info@skyward.cc.